Domestic Shipping Only
I ship exclusively to physical addresses and PO Boxes within the United States. I do not ship internationally, nor do I ship to international freight forwarding services. Any orders placed with international destination requests will be canceled and refunded.

Processing and Transit Times
Orders are processed and packaged within 7-10 business days. Once your package is handed over to the shipping carrier, transit times are entirely out of my control. I am not liable for any delivery delays caused by carrier backlogs, holidays, extreme weather, or natural disasters.

Risk of Loss and Carrier Damage
All items are carefully packaged to ensure safe arrival—original art prints are packed flat with rigid backing boards in heavy-duty mailers and tea towels are securely enclosed.

Once a package is accepted by the shipping carrier (e.g., USPS, UPS), ownership and the risk of loss passes entirely to you, the customer. I am not legally or financially liable for items that are bent, creased, water-damaged, torn, or otherwise destroyed by carrier handlers during transit.

If your order arrives heavily damaged by the carrier, please contact me at handforthbotanicalstudio@gmail.com within 48 hours of delivery with photos of the damaged packaging and items so I can assist you in filing an insurance claim with the carrier.

Stolen Packages & Porch Theft Disclaimer
I provide tracking information for every shipment. If your tracking number shows a status of "Delivered," but you cannot locate your package, I am not responsible for porch theft, mail theft, or mis-delivery by the carrier. I will not issue refunds or free replacements for items with confirmed delivery scans. I highly recommend monitoring your tracking number closely to receive the package immediately upon arrival.

Incorrect Delivery Addresses
It is the customer’s responsibility to provide an accurate and complete shipping address at checkout. I am not liable for packages delivered to the wrong address, lost in transit, or returned to me due to typographical errors made by the buyer. If a package is returned to me as undeliverable, the customer must pay a secondary shipping fee to have the item re-sent.

Limitation of Financial Liability
In the event of a logistical error directly caused by my business, my maximum financial liability to you is strictly limited to a full refund of the purchase price and shipping costs paid for that specific transaction. I am not liable under any circumstances for incidental, indirect, or consequential damages resulting from a delayed or unfulfilled shipment.